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Welcome to BestToPets, your trusted online destination for all your pet needs. We want to make sure you have a seamless and enjoyable shopping experience, including when it comes to the delivery of your pet products. Please take a moment to review our Shipping Policy.

Processing Time:
– Orders are processed and shipped within 2 – 6  business days of placing the order.

Shipping Rates:
– We offer [free] shipping on orders over [INR 1000].
– For orders below [INR 1000], shipping charges will be calculated at checkout.

Shipping Method:
– We use reliable shipping carriers to ensure the safe and timely delivery of your orders.

Estimated Delivery Time:
– Standard Shipping: 3 business days
– Expedited Shipping: 6 business days
– Please note that these are estimated delivery times and may vary depending on your location.

International Shipping:
– We currently do not offer international shipping.

Order Tracking:
– Once your order has been shipped, you will receive a tracking number via email to track the status of your delivery.

Damaged or Lost Items:
– In the rare event that your order arrives damaged or is lost in transit, please contact our customer support team at support@besttopets.com within 10 days of receiving your order. We will work to resolve the issue promptly.

Holiday Shipping:
– During peak seasons or holidays, shipping times may be extended. We recommend placing your orders well in advance to ensure timely delivery.

Returns and Refunds:
– For information on returns and refunds, please refer to our Return Policy page.

Contact Information:
– If you have any questions or concerns regarding your order’s shipping, please contact our customer support team at besttopets@gmail.com.

Thank you for choosing BestToPets for your pet care needs!