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Welcome to BestToPets, your trusted online destination for all your pet needs. We want to make sure you have a seamless and enjoyable shopping experience, including when it comes to the delivery of your pet products. Please take a moment to review our Shipping Policy.

Processing Time:
– Orders are processed and shipped within 2 – 6  business days of placing the order.

Shipping Rates:
– We offer [free] shipping on orders over [INR 1000].
– For orders below [INR 1000], shipping charges will be calculated at checkout.

Shipping Method:
– We use reliable shipping carriers to ensure the safe and timely delivery of your orders.

Estimated Delivery Time:
– Standard Shipping: 3 business days
– Expedited Shipping: 6 business days
– Please note that these are estimated delivery times and may vary depending on your location.

International Shipping:
– We currently do not offer international shipping.

Order Tracking:
– Once your order has been shipped, you will receive a tracking number via email to track the status of your delivery.

Damaged or Lost Items:
– In the rare event that your order arrives damaged or is lost in transit, please contact our customer support team at within 10 days of receiving your order. We will work to resolve the issue promptly.

Holiday Shipping:
– During peak seasons or holidays, shipping times may be extended. We recommend placing your orders well in advance to ensure timely delivery.

Returns and Refunds:
– For information on returns and refunds, please refer to our Return Policy page.

Contact Information:
– If you have any questions or concerns regarding your order’s shipping, please contact our customer support team at

Thank you for choosing BestToPets for your pet care needs!